Restaurant Management System (RMS) | Restaurant POS Software
If you are a restaurant owner or a food-related business owner or are thinking of doing so, then you are looking for a restaurant management system with the right decision. Because now everything is going to be digitized so you also need to take a secure system to increase your work activity. We want to introduce you to the completely secure and fast Restaurant POS software that will be able to meet your needs.
What is Restaurant Management System?
A restaurant management system means a multi-functioned software that helps a restaurant owner to operate his restaurant effectively and gives him the ability to be mobile so that he doesn’t need to worry about the things that matter the most.
Benefits of Restaurant Management System
An owner cannot imagine managing his business without a restaurant management system. So it’s pretty obvious that the benefits of the restaurant management system can’t be denied. Here are some benefits of restaurant management system-
Perfect Business Reports
Creating a detailed report on a regular interval is very important for interpreting business performance. It enables the manager to monitor sales, inventory, stock, most selling items, and to calculate the profits or losses that have occurred and helped them to make decisions for betterment.
Minimize Wait Time
Manually serving multiple dishes is very important and difficult at the same time. An up to date software can help in this regard as it increases the efficiency of operations and thus decreases time and increases customer satisfaction.
Develops Customers Satisfaction
A restaurant management system develops customers’ experience and thus the satisfaction of the customers increases gradually. With the help of the system, the owner can easily change their menu, minimize wait time, and facilitate customers with various payment options.
Discount and Loyalty Programs
Discount and loyalty programs are great methods to make an irregular customer into a regular one. As it stores a huge amount of information, it can monitor customers’ data and adds discounts on billing.
Simple Tracking of Inventory
Controlling food costs is very important to grow the profit of your restaurants. An RMS helps better tracking of inventory with an accurate figure and daily usage pattern.
This system is capable of controlling report generation and to produce accurate reports which help the business to device successful future strategies.
Satisfied customers return to the restaurants again and recommend your restaurant. So you need more satisfied customers by creating a flawless communication between the kitchen staff and the servers by the software.
Feature Expandable Dashboard
The up to date software comes with various features that are customizable to the user’s demand.
Advance Level Security
This software enables your business advanced security and holds all your restaurant data on the remote server.
The system manages everything from a single interface and allows the owner to be mobile.
The manager gets the details of his employees through this system so he needs not to be physically present always.
The restaurant management software can handle various kinds of tasks such as price lookups and table distribution. However, By using restaurant management software employees act more focused on other jobs which helps to enhance the growth of our business and the customer experience.
How a Restaurant Management System helps small businesses and medium enterprises?
The development of Small and medium enterprises is growing day by day. Although they are small-scale enterprises, they have very meaningful contributions to the national economy and these are creating many new jobs and opportunities. Among these small scale enterprises, the restaurant business is the most common. And Restaurant Management System can help these small businesses and medium enterprises by increasing their work efficiency. If someone is new in the restaurant industry then their first priority should be having a restaurant management system among all of their necessities.
A Restaurant Management System can help in running a restaurant more efficiently by keeping track of everything such as employees, inventory, and sales. Basically an RMS is not only software but also hardware as it runs a cash register, barcode scanner, and receipt printer, which is depending on business needs. RMS can simplify our workload on a day to day basis. According to me, this is how an RMS can help small business and medium enterprises.
Vital Features of a Restaurant Management System
There are so many features and benefits to consider when choosing the best restaurant management system. Here are some best features of a restaurant management system.
Tracking Sales and Taxes
It makes the restaurant billing much easier. As restaurants handle high amounts of credit cards and cash transactions, the restaurant management system should make the restaurant manager’s life easier.
Simple Menu Setup
A good menu can attract customers because it is a balancing act. The menu is set up in such a way and consolidated in the system that even a layman can configure and set up.
Different and various menus can be created and managed along with item rates, types, and modifiers in each menu.
The owner should create ingredients that could be assigned to a product or modifier’s recipe, track ingredients stock by smaller and longer units, receive and transfer and view ingredients reporting to become more informed about his inventory. It prevents revenue loss and makes better business decisions.
User-Friendly Order Management
Taking down orders along with the quantity isn’t at all challenging. Restaurant staff should be able to transfer tickets quickly, split checks, change tables, change item quantities, change item prices, repeat drinks, manage tables, keep track of reservations, and adjust gratuity or taxes.
Accept Gift Cards and Increase income
Loyalty and gift card modules can help the manager to convert irregular customers into frequent visitors.
Because when a customer has a gift card, they will typically visit more than one time to use the card balance.The more a customer visit equals more upselling opportunities.
Employee Management with POS Security
The manager gets the details of his employees through the system for which he need not have to be physically present at the premises. Owners and managers should have the ability to access employee records to adjust details about employees like their pin codes, track and adjust their hours worked, monitor sales performance, and set security levels to protect the system.
Fully Integrated Accounting Module
Smooth integration matters. All software of the owner should talk meaningfully-these system includes table reservations, online ordering IVF, loyalty and CRM, and so forth. The software takes little time to learn and is optimized for easy quick data entry.
Inventory control is a must-have feature for any restaurant business software.POS systems are designed to manage inventory.
Inventory is necessary because the manager wants to understand his profit margins entirely and that starts by following his food usage and costs.
Win with Happy Hour
If the manager of the restaurant offers traditional happy hours which are a great way to bring in more customers and increase sales. Happy hours can also be a great way to increase customer retention.
Managing everything from a single interface allows the owner to be mobile. He could then look at his important performance metrics(by outlet) to know if something requires urgent attention.
Good Technical Support
The owner is going to need the best possible technical support he can find. Building a great system is only part of this solution.
Split and Merge Invoices
Billing operations are one of the most crucial and sensitive parts of any business. It calls for utmost accuracy and perfection at every point.
Top modules of a Restaurant Management System
Inventory is a much-needed thing for a successful business. It is a very complicated process to handle all performing steps. It is a full package of planning business structure. For example, raw goods collection put away in the factory, Manufacturing, employee status, shipping, location all terms need a well-maintaining guide to record automatically for time-saving.
To run a business smoothly this module is the heart of all modules.
POS (Point of Sale) Integration
The transaction is what takes place between a Wholesaler and a consumer when a product is sold. POS terminal is performing the sales transaction and processing.
It is an important and very effective part to run a software fruitfully.
This is a precious or root module to build software very effectively. The admin has access or the power to control not only transactions but also end-setting for better business management.
The important features which are must control by admin are:
Social media – You can change social media pages like Facebook, Twitter, LinkedIn &, etc.
Account setting – Edit gateway account ID & authority token.
Email setting – Contain SMTP host username & password, type of encryption & port.
Cart services – Manages order item’s cart value & tax.
Loyalty Points details – Customer is eligible for loyalty points on his repeated orders which are later converted to wealth by admin.
The module performs a whole process of supplying or satisfying all info related foods and quick services for delivery. It maintains some key things like:
– Viewing menu
– Generate instant kitchen order tickets
– Always take a short time transfer in the table or customer place.
– Viewing the most ordered items in the menu
– Generate split bills on demand
– Track the Table Turnover Time for each table.
To maintain good relationships and to spread business successfully the term CRM (Customer Relationship Management) is the best module. It also ensures higher employee satisfaction and increases turnover. The key thing about this CRM’s given below:
– Creating a consumer database
– Menu Management
– Better Marketing Campaigns
– Loyalty Reward program
In this module, the restaurant can be able to keep a track of information that is related to its employees. And also their information like leaves, expenses, activities. This helps to pay salaries on the basis of tracking data.
This module will help restaurants not only to track deliveries but also to get the exact time & place of delivery instantly. And this is a safety issue which provides a better experience between wholesaler and consumer.
To attract the attention of customers the eye-catching menu is needed. The Menu Management process mainly divided into three parts:
1. Breakfast, 2. Lunch, 3. Dinner.
The parts also have some sub-listing areas like food choice menu(Italy, Chinese), Appetizer, food categories(spicy, masala, etc).
The combo represents a full structure of information of food that is provided by the restaurant.
The main and complex operation is mainly carried out a quick time-stamp, offering account staff a logical approach. This task is important to encourage guest communication. The process is:
– Day and Night audit
– Reservation and booking – SMS / Email.
– Billing – SMS / Email.