Restaurant Management System

Restaurant Management System – All Features and Components

Restaurant Management System (RMS) | Restaurant Management Software

If you are a restaurant owner or a food-related business owner or are thinking of doing so, then you are looking for a restaurant management system with the right decision. Because now everything is going to be digitized so you also need to take a secure system to increase your work activity. We want to introduce you to the completely secure and fast restaurant management software that will be able to meet your needs.

Restaurant Management System -RMS

What is Restaurant Management System?

A restaurant management system is a multi-functioned software that helps a food business or restaurant owner to operate the business effectively. Such as restaurants, bars, cafes, cloud kitchens, food trucks, bakeries, or online food ordering businesses. A restaurant management software has many functions billing to staff management, online, offline system, POS, mobile app integration, many more.

What is Restaurant Management System?
What is Restaurant Management System?

Benefits of Restaurant Management System

An owner cannot imagine managing his business without a restaurant management system. So it’s pretty obvious that the benefits of the restaurant management system can’t be denied. Here are some benefits of restaurant management system-

Perfect Business Reports

It enables to monitor sales, inventory, stock, most selling items, and calculate profits or losses.

Minimize Wait Time

The software can increase the efficiency of operations and decrease time to gather more customer attention.

Develops Customers Satisfaction

The owners can easily change the menu, minimize wait time, and facilitate customers with various payment options.

Discount and Loyalty Programs

Discount and loyalty programs are great methods to make an irregular customer into a regular one.

Simple Tracking of Inventory

An RMS helps better tracking of inventory with an accurate figure and daily usage pattern.

Automatic Analysis

This system is capable of controlling report generation and producing accurate reports for future strategies.

Mistake control

More satisfied customers, more flawless communication need bonding between the kitchen staff and the servers by the software.

Feature Expandable Dashboard

The up-to-date software comes with various features that are customizable to the user’s demand.

Advance Level Security

This software enables your business advanced security and holds all your restaurant data on the remote server.


The system manages everything from a single interface and allows the owner to be mobile.

Employee Management

The manager gets the details of his employees through this system and no need physically present always.

Enhanced Productivity

The system can handle various tasks like – price lookup, table distribution and focus on the growth of a business.

Increase Sells with Restaurant Management System
Increase Sells with Restaurant Management System

How a Restaurant Management System helps small businesses and medium enterprises?

The development of Small and medium enterprises is growing day by day. Although they are small-scale enterprises, they have very meaningful contributions to the national economy and these are creating many new jobs and opportunities. Among these small-scale enterprises, the restaurant business is the most common. And Restaurant Management System can help these small businesses and medium enterprises by increasing their work efficiency. If someone is new in the restaurant industry then their first priority should be having a restaurant management system among all of their necessities.
A Restaurant Management System can help in running a restaurant more efficiently by keeping track of everything such as employees, inventory, and sales. Basically, an RMS is not only software but also hardware as it runs a cash register, barcode scanner, and receipt printer, which is depending on business needs. RMS can simplify our workload on a day-to-day basis. According to me, this is how an RMS can help small business and medium enterprises.

Vital Features of a Restaurant Management System

There are so many features and benefits to consider when choosing the best restaurant management system. Here are some best features of a restaurant management system.

Tracking Sales and Taxes

It makes the restaurant billing much easier. As restaurants handle high amounts of credit cards and cash transactions, the restaurant management system should make the restaurant manager’s life easier.

Simple Menu Setup

A good menu can attract customers because it is a balancing act. The menu is set up in such a way and consolidated in the system that even a layman can configure and set up.

Different and various menus can be created and managed along with item rates, types, and modifiers in each menu.

Ingredients Management

The owner should create ingredients that could be assigned to a product or modifier’s recipe, track ingredients stock by smaller and longer units, receive and transfer and view ingredients reporting to become more informed about his inventory. It prevents revenue loss and makes better business decisions.

User-Friendly Order Management

Taking down orders along with the quantity isn’t at all challenging. Restaurant staff should be able to transfer tickets quickly, split checks, change tables, change item quantities, change item prices, repeat drinks, manage tables, keep track of reservations, and adjust gratuity or taxes.

Accept Gift Cards and Increase income

Loyalty and gift card modules can help the manager to convert irregular customers into frequent visitors.

Because when a customer has a gift card, they will typically visit more than one time to use the card balance.The more a customer visit equals more upselling opportunities.

Employee Management with POS Security

The manager gets the details of his employees through the system for which he need not have to be physically present at the premises. Owners and managers should have the ability to access employee records to adjust details about employees like their pin codes, track and adjust their hours worked, monitor sales performance, and set security levels to protect the system.

Fully Integrated Accounting Module

Smooth integration matters. All software of the owner should talk meaningfully-these system includes table reservations, online ordering IVF, loyalty and CRM, and so forth. The software takes little time to learn and is optimized for easy quick data entry.

Inventory Control

Inventory control is a must-have feature for any restaurant business software.POS systems are designed to manage inventory.

Inventory is necessary because the manager wants to understand his profit margins entirely and that starts by following his food usage and costs.

Win with Happy Hour

If the manager of the restaurant offers traditional happy hours which are a great way to bring in more customers and increase sales. Happy hours can also be a great way to increase customer retention.


Managing everything from a single interface allows the owner to be mobile. He could then look at his important performance metrics(by outlet) to know if something requires urgent attention.

Good Technical Support

The owner is going to need the best possible technical support he can find. Building a great system is only part of this solution.

Split and Merge Invoices

Billing operations are one of the most crucial and sensitive parts of any business. It calls for utmost accuracy and perfection at every point.

Top Components of a Restaurant Management Software

Inventory Management of Restaurant Management System
Inventory Management of Restaurant Management System

Inventory Management

An inventory is a much-needed thing for a successful business. It is a very complicated process to handle all performing steps. It is a full package of planning business structure. For example, raw goods collection put away in the factory, Manufacturing, employee status, shipping, location all terms need a well-maintaining guide to record automatically for time-saving.
To run a business smoothly this module is the heart of all modules.

Restaurant POS Software
Restaurant POS Software

POS (Point of Sale) Integration

The transaction is what takes place between a Wholesaler and a consumer when a product is sold. POS terminal is performing the sales transaction and processing.
It is an important and very effective part to run software fruitfully. BUY NOW

Admin Panel of a Restaurant Management Software
Admin Panel of a Restaurant Management Software

Admin Panel

This is a precious or root module to build software very effectively. The admin has access or the power to control not only transactions but also end-setting for better business management.
The important features which are must control by the admin are:
Social media – You can change social media pages like Facebook, Twitter, LinkedIn &, etc.
Account setting – Edit gateway account ID & authority token.
Email setting – Contain SMTP host username & password, type of encryption & port.
Cart services – Manages order item’s cart value & tax.
Loyalty Points details – Customer is eligible for loyalty points on his repeated orders which are later converted to wealth by admin. BUY NOW

Table Management of a Restaurant Management System
Table Management of a Restaurant Management System

Table Management

The module performs a whole process of supplying or satisfying all info-related foods and quick services for delivery. It maintains some key things like:
– Viewing menu
– Generate instant kitchen order tickets
– Always take a short time transfer to the table or customer place.
– Viewing the most ordered items in the menu
– Generate split bills on demand
– Track the Table Turnover Time for each table. BUY NOW

Customer Relationship
Customer Relationship

Customer Relationship

To maintain good relationships and to spread business successfully the term CRM (Customer Relationship Management) is the best module. It also ensures higher employee satisfaction and increases turnover. The key thing about these CRM’s given below:
– Creating a consumer database
– Menu Management
– Better Marketing Campaigns
– A loyalty Reward program

Employee Management
Employee Management

Employee Management

In this module, the restaurant can be able to keep a track of information that is related to its employees. And also their information like leaves, expenses, activities. This helps to pay salaries on the basis of tracking data. BUY NOW

Tracking of Restaurant Management System
Tracking of Restaurant Management System


This module will help restaurants not only to track deliveries but also to get the exact time & place of delivery instantly. And this is a safety issue that provides a better experience between wholesalers and consumers.

Menu Management of a Restaurant Management System
Menu Management of a Restaurant Management System

Menu Management

To attract the attention of customers an eye-catching menu is needed. The Menu Management process mainly divided into three parts:
1. Breakfast, 2. Lunch, 3. Dinner.
The parts also have some sub-listing areas like food choice menu(Italy, Chinese), Appetizer, food categories(spicy, masala, etc).
The combo represents a full structure of information of food that is provided by the restaurant.

Account Management of a RMS
Account Management of an RMS

Account Management

The main and complex operation is mainly carried out a quick time-stamp, offering account staff a logical approach. This task is important to encourage guest communication. The process is:
– Day and Night audit
– Reservation and booking – SMS / Email.
– Billing – SMS / Email.

Wrapping Up

If you think you will save your cost, then Restaurant Management Software will take full responsibility for you.
Our recommendation is for a small business, Bhojon because you don’t have to pay a monthly subscription bill. If your business is medium or enterprise then Toast is the best option.

Read: Small Business ERP Software